Privacy Policy

Introduction

This Privacy Policy explains how AutoCaption (“we”, “us”, or “our”) handles information when you use our website and services, including our browser-based auto caption / subtitle tools and related utilities.

By using AutoCaption, you agree to this Privacy Policy. If you do not agree, please do not use the service.

What AutoCaption Does With Your Media

AutoCaption is designed with local-first captioning in mind:

• Local transcription and editing: When you use local / on-device modes, your video and audio are processed in your browser whenever possible. In those cases, we do not receive your media files for transcription.
• Optional cloud features: Some features (for example higher-quality cloud transcription, paid AI tools, or exports that require server processing) may require uploading media or project data to our processors. When that happens, we only process what is needed to deliver the feature you requested.
• Projects stored on your device: Editor projects saved in browser storage remain on your device unless you choose a feature that syncs or uploads them.

We do not sell your video content or use your media to train public models.

Information We Collect

Depending on how you use AutoCaption, we may collect:

Account and contact information

If you create an account or contact us: email address, name or display name, authentication details from a sign-in provider (such as Google), and messages you send through support or contact forms.

Usage and device information

Pages visited, feature usage, approximate location derived from IP address, browser type, device type, language preference, and diagnostic / error logs needed to keep the service reliable.

Payment information

If you buy credits or a paid plan, payments are processed by our payment provider (for example Stripe). We receive billing status, plan or credit purchase records, and limited customer identifiers. We do not store full card numbers on our servers.

Cookies and similar technologies

We use cookies and local storage as described in our Cookie Policy.

How We Use Information

We use information to:

• Provide, operate, and improve AutoCaption
• Authenticate accounts and protect against abuse
• Process payments and manage credits or subscriptions
• Respond to support requests
• Measure product performance and fix bugs
• Comply with legal obligations

When We Share Information

We may share information only with:

• Service providers that help us run AutoCaption (hosting, authentication, payments, email, analytics, storage, AI processing) under appropriate agreements
• Legal authorities when required by law or to protect rights, safety, and security
• A successor entity if we are involved in a merger, acquisition, or asset transfer

We do not sell personal information.

Data Retention

We retain account, billing, and support records for as long as needed to provide the service and meet legal, tax, and security requirements. Local browser data can be cleared by you at any time through your browser settings. Media uploaded for a cloud job is retained only as long as needed to complete that job, unless a feature explicitly stores it longer for your account.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to / restrict certain processing. You can:

• Update account details in your account settings (when available)
• Request deletion of your account and associated server-side data
• Control cookies through our cookie banner and browser settings
• Contact us for privacy requests via the contact page

Children

AutoCaption is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children.

International Transfers

Our infrastructure and providers may process data in countries other than where you live. Where required, we use appropriate safeguards for those transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of AutoCaption after changes means you accept the updated policy.

Contact Us

Questions about privacy? Please contact us.